What is the difference between the old and new formulas? The new formula of Pimpant mint toothpaste brings two main improvements: New fresh mint flavor 🌿: for a fresher and more balanced taste. Added cellulose 💧: for even more effective, yet gentle cleaning. The formulation remains 99% of natural origin, certified COSMOS Natural by Ecocert, with an active fluoride dosage of 1450 ppm, in accordance with WHO recommendations, to protect against cavities and dental plaque. Should I fill my bottle with hot or cold water? To ensure your toothpaste mixes well, we recommend using lukewarm water, neither too hot nor too cold. How long can I store my powdered toothpaste that needs to be diluted? Unopened, a toothpaste refill can be stored for 3 years. When you have diluted the powder in the refill with tap water, you can store your toothpaste for 3 months What is the difference between this and major toothpaste brands? The aim is to offer you a refillable and affordable toothpaste. We designed our powder toothpaste to be diluted so that it contains a maximum of naturally derived ingredients (99%), is lightweight (8g), and recyclable (paper recycling). No more throwing away your plastic/aluminum tube! Just refill it. Why is there fluoride in the new formula? Fluoride (sodium fluoride in our ingredient list) is an excellent oral hygiene active ingredient with numerous benefits for dental hygiene: – Helps fight cavities – Helps protect against plaque buildup – Aids in cleaning, deodorizing, and protecting the mouth. To be effective for adult oral hygiene, our formula contains 1450 ppm of fluoride, or 86 mg per bottle. This meets the recommendations of the WHO and the UFSBD (French Union for Oral Health). Is your Mint Toothpaste recommended for sensitive gums? Our toothpaste is not specifically formulated for sensitive teeth, and we have not conducted any usage tests for this purpose. The toothpaste is composed of 99% naturally derived ingredients, is Ecocert COSMOS Natural certified, and has received an Excellent rating on Yuka. How do I unscrew my pump cap? Tip: To activate the pump, unscrew it and then screw it back on in the opposite direction until you hear a small click. Once you hear the click, screw it in the correct direction and all the way! What is the fluoride dosage? It contains 1450 ppm of fluoride, as recommended by the WHO and the UFSBD, to properly protect teeth from cavities.